Vero SME
Index 2016
Training Module

Watch the 7 minute tutorial video before taking the 8 question assessment below.
Complete the assessment
(A score of 6 correct answers is required to pass)

What are the top 3 concerns for today’s SMEs?

(1 correct answer)

Broker clients are more likely to turn to their broker for general risk advice than friends, family or colleagues

Of those SMEs who claim to be worried about increasing costs, what proportion expect insurance prices to go up in the next 12 months?

(1 correct answer)

What percentage of those SMEs who rank ‘being unable to trade’ as one of their top concerns claim not to have business interruption insurance?

(1 correct answer)

In terms of broker engagement, what do 83% of highly satisfied clients say their broker provides them with?

(1 correct answer)

Clients who know that their broker can manage claims are less likely to be satisfied than those who don’t?

After search engines like Google, what is the next most popular online channel for SMEs who are looking for a broker?

(1 correct answer)

What is the most popular social network used by SMEs for business purposes?

(1 correct answer)

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